A month of free Dazn : so pay TV is thinking of reimbursing the fans of Inter-Cagliari and Lazio-Verona who were unable to watch the matches on Sunday 11 April due to the inefficiencies of the platform.
To report the indiscretion is the Corriere della Sera, according to which in the next few days the official methods with which to benefit from the reimbursement should be disclosed. It would not be the first time: the same thing happened in November after Juventus-Cagliari.
The hypothesis would therefore be to give an extra month of subscription at the time of renewal.
Dazn, won't the refund be for everyone?
According to rumors, however, the compensation will not be for everyone. Those who have contacted customer service to report the disservice will certainly benefit.
The problems encountered mainly concerned access via app while there would have been no hitches in the transmission on Sky channel 209 (DAZN 1).
Dazn, the blackout case also arrives in the League
A shower of protests also exploded on social media on Sunday, during and after the Sunday advance of the thirtieth day of Serie A played at 12.20. Many fans have reported that they have not been able to connect with the streaming TV, thus not being able to see the game live. Same scenario also with Verona-Lazio.
A blackout that lasted about 3 hours and that also affected other countries besides Italy. After the inefficiencies, the managing director of the Serie A League wrote to Dazn asking for an explanation from the broadcaster that from next season will stream all ten matches of each day for three seasons.
The explanation given by the company was identified in the failure of the authentication service provided by an external partner (Comcast Technology Solutions) which was unable to resolve the traffic jam quickly.
Source: Blitz Quotidiano